Terms of service

🕌 Terms of Service

Effective Date: 10/11/2025

Welcome to Uma Creation, your trusted destination for premium Islamic gifts and essentials.
By visiting or making a purchase from our website (umacreation.com), you agree to the following Terms of Service. Please read them carefully before using our site or placing an order.

1. General Information

This website is operated by Uma Creation. Throughout the site, the terms “we,” “us,” and “our” refer to Uma Creation.
By accessing or purchasing from our site, you engage in our “Service” and agree to be bound by these terms, including any additional terms, policies, and notices referenced herein.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site constitutes acceptance of those changes.

2. Products & Services

We strive to display our products as accurately as possible. However, colors, textures, or packaging may vary slightly due to photography or screen differences.
All products are offered while supplies last, and we reserve the right to discontinue any product at any time.

3. Pricing & Payments

All prices listed are in rupees and inclusive/exclusive of applicable taxes (as mentioned at checkout).
We accept major payment methods including credit/debit cards, digital wallets, and other secure payment gateways.
By providing your payment information, you confirm that you are authorized to use the selected payment method.

4. Shipping & Delivery

Orders are processed within 4-5 business day . Shipping times may vary based on location and courier service.
We are not responsible for delays caused by courier companies, customs, or factors beyond our control.

5. Returns & Exchanges

We take great care in packaging your order. However, if an item arrives damaged or incorrect, please contact us within 3–5 days of delivery.
Due to the nature of personalized or religious items (e.g., Qur’an sets, engraved gifts), returns may not be accepted unless the product is faulty.
For eligible items, returns must be unused and in their original packaging.

6. Intellectual Property

All content on this site—including images, text, designs, and logos—is the intellectual property of Uma Creation.
You may not copy, reproduce, or distribute any material without prior written permission.

7. Prohibited Uses

You may not use our products or site:

  • For any unlawful purpose

  • To infringe upon religious values or copyrights

  • To transmit malicious software or spam

  • To exploit, harm, or misrepresent our brand or customers

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
Our total liability, under any circumstance, shall not exceed the total amount paid by you for your purchase.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Surat.

10. Contact Us

For any questions about our Terms of Service, please contact us at:
📧 [your@email.com]
📞 [your phone number]